Frequently Asked Questions
Everything you need to know about PUEBCO EUROPE products and services.
What is the design philosophy behind PUEBCO products?
PUEBCO focuses on creating products from recycled and repurposed materials, blending industrial utility with a vintage aesthetic to give new life to forgotten objects.
Where do you ship within Europe?
We currently ship to all countries within the European Union, as well as the UK, Switzerland, and Norway. Shipping costs and delivery times vary by destination.
What is your return policy?
We offer a 14-day return period from the date of delivery. Items must be in their original condition and packaging to qualify for a full refund.
Are your products handmade?
Many of our items are handcrafted or finished by hand, which means natural variations in texture, color, and size are part of their unique character.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and regional options like Klarna and iDEAL.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking link and your unique tracking number.